For Poplidays the client satisfaction is very important and we like to gather opinions and feedback from those who have trusted us. On this occasion, we collected the impressions of Mrs. Martinez during his first stay booked with Poplidays: few days in Hendaye with his family during Easter.
« How did you find Poplidays?
I discovered Poplidays on google search engine simply by typing « rent house 12 people. » Poplidays appeared in the first search results and then everything was very easy.
What do you think about Poplidays booking service?
Booking was simple and without any problems, I am very satisfied. Customer care was excellent and the service very professional and efficient. I had a minor setback that Poplidays solved immediately.
What did you think about the reception upon your arrival?
The reception went without a hitch, exactly as expected. Everything was ready for our arrival and the house was very clean. We immediately felt at ease and comfortable.
Did the house match to your expectations?
Yes, absolutely, the house was nice and everyone enjoyed it. Nothing was missing and the decoration has been chosen with great taste. We were surprised by the size of the kitchen, ideal for the large family we are! We felt at ease and comfortable.
Why did you choose Poplidays for your holiday rental?
In addition to the simplicity and speed of the booking process (the website is very easy to use), we decided to book with confidence after our telephone conversations, during which we got the answers to all our questions. The person who advised us was very friendly, patient and attentive to our needs. We wanted a solution adapted to our needs and Poplidays has fully met all our requirements!
Would you book again with Poplidays? Was it a the positive experience?
Yes, of course! The experience has been very positive. Now I know I will have no unpleasant surprise and Poplidays will find solutions adapted to my needs. I would not hesitate one second to try again the experience! »
We would like to thank l. Martinez for taking the time to answer our questions during her holiday in Basque Country! If you want the same experience with your family, discover this holiday rental in Hendaye.
